theguardian.com,
Fri 09/23:
Optus cyber-attack leaves customers feeling ‘powerless’ over risk of identity theft
Optus customers caught up in a cyber-attack that may have exposed the personal information of 9.8 million people say they are angry and concerned about having been exposed to the risk of identity fraud. The messages, addressed from the Optus chief executive, Kelly Bayer Rosmarin, were labelled as an “urgent update from Optus about your personal information” and began with Rosmarin expressing her “great disappointment” about the data breach before outlining what information had been taken – and what had not. The email said Optus was “currently not aware of customers having suffered any harm” but offered a checklist for people to follow to protect themselves. Then just a number for a call centre that no doubt is flooded.” For more information see our Newsletters may contain info about charities, online ads, and content funded by outside parties. But they said the responsibility ultimately lay with the government for requiring corporations to collect so much data in order to access a basic necessity of modern life.
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